NHS Pharmacy First service
Get support and advice on 7 common conditions at your pharmacy without visiting your GP.
What is Pharmacy First?
The Pharmacy First scheme was introduced by the NHS as an alternative method of accessing professional healthcare advice and treatment for seven common conditions without the need to visit your GP.
Our pharmacies are trained and equipped to carry-out medical consultations and provide prescription treatment where needed. There’s no charge for the service, but you’ll still pay for any medication provided at the current NHS prescription charge, unless exempt.
What conditions can NHS Pharmacy First help with?
Pharmacy First is an NHS service that makes it easier and quicker to get treatment for a range of common conditions without needing to see a GP.
Specially trained pharmacists can assess your symptoms, offer expert advice, and provide treatment where appropriate.
This helps you get the care you need sooner, while also easing pressure on GP services.
Frequently asked questions
Do I need an appointment?
No appointment is necessary — you can simply walk in and speak to our pharmacist. If you prefer, you can also book an appointment in advance.
How does Pharmacy First save me time?
Pharmacy First allows you to access advice and treatment without needing to see your GP, helping you get care more quickly and conveniently.
Can I get prescription medication from the pharmacy?
Yes. Following a consultation, our trained pharmacist may supply prescription-only medication if it is clinically appropriate for your condition.
Who is eligible for the Pharmacy First service?
Eligibility depends on the condition and your age:
- Earache: 1 to 17 years old
- Impetigo: 1 year and older
- Infected insect bites: 1 year and older
- Shingles: 18 years and older
- Sinusitis: 12 years and older
- Sore throat: 5 years and older
- Urinary tract infections (UTIs): 16 to 64 years old
Do I have to pay for the service?
The consultation is free under the NHS Pharmacy First service. If medication is supplied, the standard NHS prescription charge may apply (unless you are exempt).
What happens if I’m not suitable for treatment under the scheme?
If Pharmacy First isn’t appropriate for your condition, our pharmacist will advise you on suitable over-the-counter treatments or refer you to your GP or another healthcare professional if needed.